POS system setup for H-Town Reward Points transactions
To record H-Town Reward Points transactions, you'll first need to add H-Town Reward Points as a payment method. After it has been configured as such, you'll be able to select it when a customer asks to redeem their H-Town Reward Points for a purchase at your business. Configuration of new payment methods / tender types are different for each POS system. Please find your system's name and click the link for full configuration instructions.
A. Setup for POS systems with automatic transactions record:
Square - Read full instructions here
Toast - Read full instructions here POS system setup for H-Town Reward Points transactions
Revel - Read full instructions here
Clover - Read full instructions here
Thrive - Read full instructions here
Lightspeed - Read full instructions here
Quickbooks - Read full instructions here
Future - The steps are as follows: Go to the Back Office section ⟶ Maintenance ⟶ Media ⟶ Media Maintenance ⟶ Find a media (tender) option that is not already preloaded ⟶ add this media option ⟶ name it H-Town Reward Points ⟶ Save ⟶ it should take several minutes for the H-Town Reward Points option to save and appear as a tender type.
Cash App - Does not support a new tender type, must be setup manually (see below).
B. Setup for POS systems with manual transactions records:
In case you use a manual register, or your existing POS system does not support adding a new tender type, we recommend you have a manual record for H-Town Reward Points transactions. Here are few suggestions:
Marking any receipts that are paid for with H-Town Reward Points in a distinguishable way (such as writing the letter 'H-Town Reward Points' on the receipt) and filing the receipts for reconciliation at the end of each payment period.
Logging every H-Town Reward Points transaction on a spreadsheet or other bookkeeping software.
Repurposing an existing tender type that is not used (for example an IOU button or a Gift Certificate button). This button or tender type should be exclusively used to record H-Town Reward Points transactions and will effectively serve as the H-Town Reward Points button on their POS.
To continue giving your customers the best service, please make sure to train your staff on the H-Town Reward Points redemption transactions.
? We are always happy to assist you. For any further inquiries, please contact our support team at h-townrewards@colu.com.
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